We offer a 14-day return policy on most products. Items must be in original, unused condition with all packaging intact. Please see our Return Policy page for more details on eligible products.
To return an item, please contact our Customer Service team with your order number and the reason for your return. We will provide detailed instructions, including the shipping address.
Yes, most items can be exchanged within 14 days of receipt. Simply let us know the item you'd like to exchange and we'll guide you through the process.
Unfortunately, we cannot cancel orders due to a change of mind. However, we understand that mistakes happen. If you need to edit your order information, such as the delivery address or contact number, please contact our customer service as soon as possible.
Here’s what you can do:
If there is an issue with your order, please contact our customer service team as soon as possible. You can reach us via email, phone, or through the contact form on our website. Provide your order number and a brief description of the problem so we can assist you quickly.
If part of your order is missing, please check the shipping confirmation email to see if the items were sent separately. If all items should have arrived together or if you have concerns, contact our customer service team with your order number. We’ll investigate and resolve the issue promptly.
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